Integris

Integris is a technology services company based in Sliema that looks after the computers, networks, software and security of other businesses. Its work falls into three areas, called Managed IT, Cybersecurity and Intelligence, and clients can take all three together or pick one on its own.

The firm began in 2004 under the name YourITDept, with a simple aim: to give micro and small businesses the sort of dependable IT support that larger corporations get from an in-house department. That purpose still shapes the business today. UK readers moving a company to Malta, or setting up a Maltese entity for the first time, will find a local provider that can take care of day-to-day IT from the outset. The company is listed in our directory of IT companies in Malta.

Managed IT for small businesses

Managed IT is the service built specifically for micro and small businesses. Instead of calling someone when something breaks, you hand the everyday technology environment to Integris, which monitors systems proactively, coordinates fixes and tries to spot risks before they turn into downtime. On-site system checks and continuous remote monitoring are part of the approach.

The aim is to stop IT from becoming a hidden drain. Many small firms end up with a manager or a technically able colleague acting as the unofficial IT department, and the company offers an online IT cost calculator that helps owners estimate what lost time and unmanaged systems really cost them.

Support is delivered remotely where that makes sense, with an engineer on site when the job requires one. Integris can also work alongside an existing provider or internal IT team, or review your current systems and licences before suggesting changes, with the stated preference of keeping equipment that is still fit for purpose instead of replacing it unnecessarily.

Typical starting points are a business IT project, a security audit, disaster recovery planning, ongoing IT management or general support services, and each can be raised when you get in touch. A structured management process means issues are logged, coordinated and followed through, so a problem reported on Monday does not disappear into a pile of half-remembered favours.

Cybersecurity

Cybersecurity services protect users, devices, data and operations across cloud platforms, networks and systems. The practical offer includes cybersecurity audits that check things such as two-factor authentication, password policies and user permissions, plus managed endpoint protection, where the company deploys, configures and monitors security software and reviews its alerts rather than simply selling a licence.

Heimdal provides layered protection that Integris configures and manages. Microsoft 365 security is another focus, covering identity and access controls, multi-factor authentication, email protection and permissions, all aimed at reducing the risk of account compromise and phishing. Backup and data protection are available as managed services too, because cloud platforms do not remove the risk of accidental deletion, corruption or attack.

People are treated as part of the defence. Nimblr is an online awareness platform that delivers training in five-minute bursts and tests staff with realistic phishing simulations, and Integris handles the subscription, setup, campaigns and review of results. After an incident, the team can help with technical investigation, account and system review and containment, and it works alongside legal, forensic or regulatory specialists where their expertise is needed.

Cybersecurity can be bought separately from Managed IT, so a business with its own IT staff can bring Integris in just for security.

Managed endpoint protection is worth a closer look for small firms. Buying a good antivirus package is only half the job: it still has to be installed correctly, kept current, monitored and acted on when it raises an alert. Integris treats that as an ongoing task with technical oversight, which helps protect computers and other devices against malware, ransomware and other malicious activity.

Cloud, licensing and Intelligence

The third pillar, Intelligence, is about choosing, implementing and managing cloud and SaaS technology that helps people communicate, collaborate and automate their work. Integris supports the products it recommends through licensing, configuration, deployment or ongoing management, and it works with technology from Microsoft, Cisco, Fortinet, Sophos, CrowdStrike, Acronis, MikroTik and Ubiquiti, among others.

Microsoft 365 gets particular attention because it changes constantly, and the company argues that someone needs to manage those changes continuously rather than leaving defaults in place. Software licensing, backup services and selected cloud applications can all be arranged without signing up for a full managed agreement.

Businesses that deal with regulated activity may also want to read our overview of financial services in Malta and our guide to the iGaming industry in Malta, since both sectors depend on secure, well-managed IT.

Backup deserves a mention here because it is easy to neglect once data lives in the cloud. Integris offers managed backup so that business-critical files remain protected, current and recoverable if someone deletes them by mistake, a file is corrupted or an attack succeeds. The same practical approach applies to every tool it recommends: assess what you already own, advise on what to change and support whatever you adopt.

Sectors and clients

Clients range from growing local businesses to established international organisations in the automotive, maritime, energy, legal, financial, education, catering and hospitality sectors. The industry pages also describe support for travel and aviation, manufacturing and retail, design and civil engineering, and transportation and logistics.

The service area extends beyond Malta: the company delivers technology services to organisations across the European Union, with most support provided remotely. That makes it a sensible choice for a UK company with a Maltese subsidiary, or an EU-facing business that needs one provider across several locations.

If you are still deciding how to structure a Maltese business, read our explainer on Malta's corporate tax structure and our tax guide for UK nationals, and consider our featured partner CLA Malta for company, tax and relocation services for the formation side.

For legal and financial organisations the focus is on protecting sensitive information, keeping communications secure and cutting the risk of disruption. For design and engineering practices it is about handling large files and demanding applications reliably, with secure access to project information. Hospitality and education clients depend on connectivity for staff, students, guests and several locations, and the service is shaped around that need.

Values and the team

Stephen J. Hall is the founder and managing director. He describes the company's role as making technology easier to manage, more secure and better aligned with the way clients work. Luigi Mallia is the senior systems engineer, Bernadette Hall leads administration and HR, and Janine Hall is the marketing manager, supported by a technical team of IT support specialists.

Six values guide the work: integrity, privacy and security, forward thinking, quality of service, critical thinking and innovative thinking. Recommendations are meant to reflect what is practical and appropriate for the client, and the firm also pays attention to sustainability, helping customers cut unnecessary energy use and waste.

Individuals relocating to the island, whether through our UK guide to moving to Malta or as remote workers following our digital nomad guide, should note that Integris focuses on business and organisational clients rather than home users.

Visiting Sliema and getting started

The office is at 53a Norfolk Street in Sliema, the busy seafront town on the northern harbour side, and it is open from 8:00 to 17:00. Visitors flying in for meetings often stay nearby, and our page on hotels in Sliema lists the options. A short ride across the water also takes you to the capital described in our Valletta guide.

The best first step is a conversation about your current technology and what you want to achieve, whether that is ongoing IT management, a security review, software licensing, backups or a specific cloud service. Use the VisitMalta.co.uk enquiry form on this page, tell us briefly what you need, and we will pass your message to the Integris team.