ITServe Malta

ITServe Malta looks after the computers, networks and data of local businesses. The company has been trading since 2004 and works with a team of certified specialists who handle everything from a failed laptop to the design of a whole office network. It is registered in Malta and the EU, and combines close knowledge of Maltese market requirements with international good practice in IT.

It is listed with the other IT companies in Malta on VisitMalta.co.uk, which is a good place to compare providers before you choose one.

Support on your premises

The core of the business is on-site IT support. Packages can be as light as occasional help or as full as round-the-clock arrangements shaped around your IT budget, so a small shop and a growing office can both be served. Support is provided across Valletta, Sliema, St Julian's, Mosta and Naxxar, and in Gozo. For urgent problems the team aims to respond within an hour.

Repairs are part of the same on-site model. The engineers repair business hardware as well as computers, and they work to the principle that equipment should be treated with care. Business structures evolve, and the support structure is meant to change as your company changes, rather than being a fixed package. If you are visiting from the UK to set up a company, our Valletta guide will help you plan time in the capital, and an on-site provider is useful once the office is open.

Networks, security and backup

Network design and build is one of the firm's main areas. It aims to find the best infrastructure for the speed, convenience and security your business needs, treating the network as the backbone of everything else you do. Proactive maintenance and optimisation keep it working day to day, so staff are not interrupted by slow connections or outages.

Data security is the other pillar. ITServe sets up protection against cyber threats and data breaches and monitors systems regularly. Backup and recovery services protect important business information if something goes wrong, whether the cause is a hardware failure or a mistake. Companies in financial services in Malta and others that hold sensitive client records will want to ask how these measures fit their own obligations.

Hardware advice, websites and SEO

ITServe offers strategic hardware procurement advice. Its view is that the right equipment depends on your market and that the cheapest item is not always the best, so it looks for a sensible balance between price and quality and for products that last.

At clients' request the firm also provides website management, search engine optimisation and content optimisation to improve online visibility. Its consulting and management services cover wider planning, which suits a newly formed business following the Malta corporate tax structure guide or a household that has used our relocation guide for the UK and now needs reliable systems. Accountants such as CLA Malta will often be glad to know that data is backed up and secure.

Working with ITServe and getting started

The company keeps its language plain and explains what each task involves, avoiding technical jargon so that you understand each service and what it does for your business. Its values are reliability, expertise and open communication, and it aims to build long-lasting partnerships so that you can concentrate on growing your business instead of worrying about technology. Customers include a diverse range of Maltese companies. Based in Mosta, it sits close to Mdina, which you can read about in our Mdina guide, and it also travels to Gozo, covered in our guide to Gozo.

To begin, use the VisitMalta.co.uk enquiry form on this page, describe what you need and whether you want occasional or regular support, and we will pass your message to ITServe Malta.