J2 Group Malta

J2 Group Malta is a technology provider for companies that want one team to look after their computers, networks, software and security. It was formed when two established IT businesses joined forces, and the group describes more than 25 years of combined experience. Work is carried out for clients in Malta and Gozo, from a single shop or office to a larger company with its own servers.

On VisitMalta.co.uk the firm is listed among the IT companies in Malta, which is the best place to compare it with other providers if you are still choosing.

Who J2 Group works with

The group sorts its everyday IT support into four kinds of customer. Individual business professionals receive help with laptops and smartphones, business email, website hosting and Word and Excel questions. Small businesses are offered end-user support, WiFi and network design, Outlook or Gmail set-up and data recovery. Medium to large organisations can add Microsoft Exchange, VPN configuration, server support and a cyber security solution. Retail outlets are covered with point of sale support, barcode scanners and labels, receipt printers, data backup and CCTV installation.

That range suits many of the people who read this site. A UK entrepreneur planning a company in Malta needs computers, email and file sharing from the first week, and a company that has moved here under the relocation guidance for UK residents may be rebuilding its whole IT environment on the island. Remote workers following the digital nomad guide are the kind of single-user customer the business professional package describes.

Managed services and Microsoft 365

Managed services are a monthly arrangement in which J2 Group looks after your systems rather than waiting for something to break. Three packages are described. The M365 Security Baseline is a one-off security setup that includes threat and phishing protection, data loss prevention, staff guidance and written documentation, with an optional quarterly review. Managed Collaboration Services covers Teams, SharePoint and OneDrive, with onboarding, training, per-user billing and an uptime target of 98 per cent. The Full Managed Service Stack extends to servers, devices, networking, Microsoft Defender protection and a monthly report.

Separately, J2 Group sells Microsoft 365 on a yearly commitment in three tiers. Business Basic gives a 50 GB mailbox, 1 TB of file storage, video meetings and the online Office apps. Business Standard adds fully installed Office on PC and Mac and apps for tablets and phones. Business Premium builds on that with identity and access management, stronger protection against viruses and phishing, device security and information protection, with Microsoft 365 Copilot available as an add-on. Remote support during working hours is included, and a free consultation is offered. A planning service covers a cloud readiness assessment, SharePoint file server migration, Teams adoption and end-user training.

Cyber security and everyday IT support

For protection beyond Microsoft's own tools, J2 Group offers Darktrace, whose Cyber AI Loop combines Prevent, Detect, Respond and Heal products. The software learns what normal activity looks like inside an organisation so that unusual behaviour stands out. The group also offers penetration testing and cyber security consultancy.

The day-to-day catalogue is broad: IT consultancy and outsourcing, office set-up and network installation, onsite and remote support, internet and wireless configuration, computer and laptop repairs, Microsoft Azure, infrastructure set-up and virtualisation with Hyper-V or VMware. For exhibitions and conferences it can rent computer equipment and manage the logistics and set-up of the event's IT. Businesses in regulated sectors such as financial services in Malta or the iGaming industry tend to place security and uptime near the top of their requirements, so those are worth raising when you enquire.

Business software and how to get started

J2 Group also supplies and develops software. Its software side covers consultancy, custom development and websites, ERP and accounting systems, point of sale and stock systems, payroll software, and artificial intelligence services. Multi-company payroll and accounts are specifically mentioned. If your accounting is handled by an outside firm, a practice such as CLA Malta will be able to tell you which accounting features matter before you choose a system, and the Malta tax guide for UK nationals explains the wider obligations your records need to support.

The firm's approach is consultative: it spends time understanding how you operate before proposing a solution, and it offers a no-commitment session to talk through what you need. To begin, use the VisitMalta.co.uk enquiry form on this page and we will pass your message to J2 Group Malta.