Smart Technologies

Smart Technologies Limited helps businesses in Malta run reliable, secure IT without having to build a large in-house department. Based in Lija, in the centre of the island, it has been working since 2008 with clients that range from start-ups to large organisations, covering everyday support, networks, security, cloud services and enterprise software. The company is listed on VisitMalta.co.uk among the IT companies in Malta.

Managed IT, networks and cloud

The managed services range is built for companies that want a single partner to look after their systems. It includes managed Microsoft 365, managed desktops and virtual desktops, backup, IP telephony, and managed networks with guest Wi-Fi. A help desk monitors more than 8,000 wireless access points, which gives a sense of the scale of the network work it handles.

Network services cover copper and fibre cabling, Wi-Fi design and site surveys, point-to-point wireless links between buildings, and LAN and WAN connections across Malta. Infrastructure services add enterprise storage and servers, disaster recovery and business continuity. Cloud options include virtual private server hosting, dedicated servers and cloud backup, billed on a pay-per-use basis.

A hosted office phone service is advertised at €9.90 per extension per month, with one number across all of a user's devices and hosting in Malta. Companies that are setting up on the island, perhaps after reading our guide to Malta's financial services sector, often need exactly this kind of ready-made IT backbone.

Cybersecurity and ERP

Security work includes a security operations centre, next-generation firewalls, managed endpoint protection, network access control, data loss prevention, Microsoft secure solutions and AI-powered threat detection supplied through a partner. Security awareness training for staff is offered as well, since many incidents start with a single click on a bad link.

For finance and operations, the company represents Oracle NetSuite, a cloud enterprise resource planning system that joins accounting, inventory and reporting. A Smart BI service turns business data into reports. Firms handling tax and group structures may wish to read our corporate tax structure guide alongside, or speak to CLA Malta, our featured partner for company and tax services.

Hospitality systems and custom software

A dedicated hospitality team serves hotels, restaurants and food and beverage businesses with Oracle MICROS Simphony point of sale, Oracle OPERA Cloud property management, Oracle Hospitality materials control, in-room television and digital signage, and tools for orders and call handling. Its tools cover the front desk, the restaurant floor, the kitchen stores and the finance office, so data entered once can flow to reports and accounts. Visitors who simply want somewhere to stay can browse hotels across Malta, while operators can enquire about the systems that run behind the front desk.

Beyond the managed packages, a project approach is used: the team listens to the challenge a business faces, then chooses from world-class branded technologies and suites supported by specialists with years of experience in their field. The software services team builds custom applications and links them to existing information systems, which suits businesses whose processes do not fit an off-the-shelf package. iGaming and technology employers in particular may find the iGaming in Malta guide a useful companion.

People, location and how to start

The leadership team is named on the website and includes Joseph Aquilina as Chief Executive Officer, Joeane Gauci as Chief Financial Officer, Manuel Aquilina as Chief Operations Officer and Robert Azzopardi as Chief Technical Officer.

The office is in Lija, a short drive from the sights in our Mdina guide and from the capital covered in our Valletta guide. Remote workers and small teams moving to the island can read our digital nomad guide to see what connectivity and set-up they might need.

To open a conversation, use the VisitMalta.co.uk enquiry form on this page. We will pass your message to Smart Technologies, which arranges an introductory call with its specialists.