Vianet

Vianet is an IT services provider that has supported Maltese businesses since 2008. It runs the desktops, servers, networks and infrastructure that companies rely on, and it will take on as much or as little of the work as a client wants, whether the business has no IT staff at all or has a small team that needs backing up. The office is in Gwardamangia, a residential and business area of Pietà within easy reach of Valletta.

For anyone setting up or running a company on the island, an outside IT partner can be the quickest way to get reliable systems in place. Vianet is listed among the IT companies in Malta on VisitMalta.co.uk.

Four ways of working together

Vianet offers four overlapping services. IT support is the day-to-day helpdesk: you call or email, most problems are solved remotely while you are on the line, and an engineer visits when they cannot be. Staff in Malta already know your setup, so you are not explaining it from scratch each time, and cover hours are agreed in the contract.

Managed IT services go further. Instead of waiting for a failure, the team monitors continuously, applies patches, checks that backups ran and that a restore works, and reviews antivirus, firewalls and access. Round the clock monitoring means problems such as a filling disk or a failed backup are usually noticed before anyone is interrupted.

IT outsourcing means Vianet acts as your IT department, covering budgets, planning, suppliers, licensing, renewals, procurement and projects such as moves and upgrades. You make the decisions; the company advises, costs and recommends. Your data, licences and contracts stay yours, and documentation is written so that another provider could take over. Systems integration covers designing and building the infrastructure itself.

Monitoring, infrastructure and cloud

A separate 24/7 monitoring service suits organisations with their own IT department. Vianet watches the infrastructure from its control room around the clock and reports urgent issues to the client's own staff, giving cover outside working hours without taking control away from them.

Managed infrastructure covers servers, networks, switching, firewalls, wireless links between sites, storage and desktops, with machines supplied already built and joined to the network. The wider offer includes Microsoft 365, Microsoft Azure, a cloud phone system, hosting, virtual servers, offsite backup, telephony, wireless, security, a system audit and ICT consultancy, as well as product leasing and employee monitoring. Where a service runs on the company's own equipment, it manages the hardware and hosting so one firm is accountable for it.

Sectors and who it suits

Clients come from accounting, business administration, construction, financial services, hospitality, iGaming, law, manufacturing, real estate and tourism. Knowing the sector matters, because a law firm and an iGaming operator have different obligations, and that shapes how systems are built. If your industry or regulator sets rules about where data is held, tell the team and it will confirm what it can do.

That mix reflects the economy described in our financial services overview and the iGaming guide. Companies still sorting out their structure can read Malta's corporate tax structure, and CLA Malta is our featured partner for company formation. Individuals moving here may find our relocation guide and digital nomad guide useful.

Getting in touch

The simplest way to find out whether Vianet is a fit is to ask. Tell the team how many people you have, what you run and what you cannot afford to have stop, and it will set out what the work would involve. If you are visiting for a meeting, our Valletta guide covers the capital a short drive away. Use the VisitMalta.co.uk enquiry form on this page and we will pass your message to Vianet.