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Bank DiMare

Credit Card and Savings Bank · The Emporium, Msida, Malta

Enquire through VisitMalta.co.uk
Credit cardsPrepaid cardsTerm depositsConsumer loansSEPA payments

Services, hours and details last checked against Bank DiMare's own published information.

Novum Bank Limited, now trading as Bank DiMare Limited, is a Maltese credit institution with its head office at The Emporium on C De Brocktorff Street in Msida. It issues credit and prepaid cards and offers consumer loans and term deposits, mainly to customers in other European markets. Enquiries can be sent through the VisitMalta.co.uk form on this page.

Novum Bank Limited, usually shortened to NBL, is a Maltese bank that changed its legal name to Bank DiMare Limited in July 2026 after regulatory approval. It is the same licensed institution, with the same ownership, banking licence, products and customer agreements, and only the name and branding are new. Its head office is at The Emporium in Msida, close to the Gżira and Sliema waterfront.

The bank is listed with the banks in Malta on VisitMalta.co.uk. It is worth knowing from the start that this is a specialist lender and card issuer, not a high street bank with branches for walk-in customers.

Who it is and how it is regulated

Bank DiMare is a private credit institution established in 2009. It is licensed and regulated by the Malta Financial Services Authority under the Banking Act and the European Union banking framework, which lets it offer services across the European Economic Area. It is a Mastercard issuer and a direct participant in SEPA payment schemes, and it works with correspondent banks and specialist partners for payments, risk management and compliance.

The team numbers several hundred professionals across the bank and group, and the board is chaired by Godfrey Huber, with Michael Hutko as Chief Executive Officer. For background on how the sector fits together, see our overview of financial services in Malta.

The management structure is laid out in full: an audit committee, a risk and compliance committee, an executive committee, an asset and liability committee and a management credit committee, each with named members drawn from the board and senior executives, including the chief financial officer, chief technology officer and chief commercial officer for credit cards.

Products and customers

The core offering is credit cards, prepaid cards, consumer loans and term deposits, delivered through online portals and a mobile app. Fixed term deposits let savers grow money at fixed returns. Lending is tailored for customers in Germany, Austria, Spain and Denmark, and the bank reports more than 150,000 active credit cards.

That focus matters to UK readers: the products described on the bank's website are aimed at customers in those European markets rather than at everyday current account holders in Malta or the UK. If you are moving to Malta and need a day to day account, our guide to relocating to Malta from the UK and Malta tax guide for UK nationals cover the practical steps, and you can ask the bank through us whether it can help.

Day to day, customers manage cards and deposits through the online portal and mobile app, repay loans to a dedicated IBAN and can set up direct debits and recurring payments. The bank also publishes news and publications for customers and runs a careers section for people interested in joining the team, which it describes as international and people focused.

Values, security and complaints

The bank's stated principles are simplicity, transparency, technology and accessibility. It publishes security tips for spotting fraud and keeping transactions safe online. Complaints are acknowledged in writing within two working days and the bank aims to resolve them within fifteen working days. A customer who remains unhappy can go to the Arbiter for Financial Services in Msida.

Existing customers do not need to take any action following the name change: logins, IBANs, direct debits, cards and deposit protections stay the same.

The bank's mission is to provide innovative, accessible and efficient financial products that use technology to improve the customer experience, and its stated vision is to expand access to reliable banking across markets while strengthening trust in the communities it serves.

Getting in touch

Because the bank serves customers largely online, the simplest first step is a short message. Use the VisitMalta.co.uk enquiry form on this page, say what you are looking for, and we will pass your message to Bank DiMare, who will reply to you directly.

Questions about Bank DiMare

Is Novum Bank the same as Bank DiMare?

Yes. Novum Bank Limited officially changed its legal entity name to Bank DiMare Limited after regulatory approval, announced in July 2026. Ownership, legal status, banking licence, products and customer agreements are unchanged.

Where is the bank based?

The head office is at The Emporium, C De Brocktorff Street, Msida MSD 1421, Malta. The bank's website does not publish opening hours for walk in visits.

Is it regulated?

Yes. Bank DiMare is licensed and regulated by the Malta Financial Services Authority as a credit institution under the Banking Act, which allows it to provide services across the European Economic Area.

What products does it offer?

It offers credit cards, prepaid cards, consumer loans and term deposits. It is a Mastercard issuer and a direct participant in SEPA payment schemes, working with correspondent banks and specialist partners.

Does it serve customers in the UK?

Its website names Germany, Austria, Spain and Denmark as its key markets and does not describe UK services. Send your question through the enquiry form on this page and we will pass it on.

How do I contact the bank?

Send a short description of what you need through the enquiry form on this VisitMalta.co.uk page. We will pass your message to Bank DiMare, which will reply to you directly.

Practical information

The head office is at The Emporium, C De Brocktorff Street, Msida MSD 1421. Opening hours for visitors are not published on the bank's website. To ask a question about the bank, send your details through the enquiry form on this page and VisitMalta.co.uk will pass your message on.

Location

The Emporium, Msida, MaltaOpen larger map →

Listed under

The details on this page were correct on 25 October 2026, as published on the Bank DiMare website. Services, prices and hours can change, so please confirm when you enquire.

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